How To Fix QP396 - Complete the data entry

SAP Error Message - Details

• Message type: E = Error

• Message class: QP - Message IDs for function module group QPAA

• Message number: 396

• Message text: Complete the data entry

What causes this issue?

Necessary data is missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter data in all the required fields.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QP396 - Complete the data entry ?

  The SAP error message QP396 ("Complete the data entry") typically occurs in the context of Quality Management (QM) processes, particularly when there are missing or incomplete entries in the quality inspection data. This error can arise during various transactions, such as creating inspection lots, recording results, or processing quality notifications.
  Cause:
  The error message QP396 is triggered when the system detects that certain mandatory fields or data entries required for the transaction are not filled out. This could be due to:
  
  Missing Required Fields: Certain fields that are marked as mandatory in the inspection lot or quality notification are not filled in.
  Incomplete Data: The data entered does not meet the required criteria or format.
  Configuration Issues: The configuration settings in the Quality Management module may not be set up correctly, leading to missing mandatory fields.
  User Authorization: The user may not have the necessary permissions to complete the data entry.
  
  Solution:
  To resolve the QP396 error, you can take the following steps:
  
  
  Check Mandatory Fields: Review the screen or transaction where the error occurred and ensure that all mandatory fields are filled out. Look for fields marked with an asterisk (*) or highlighted in some way.
  
  
  Validate Data Entry: Ensure that the data entered meets the required format and criteria. For example, if a date field is required, make sure the date is entered correctly.
  
  
  Review Configuration: If you have access to configuration settings, check the Quality Management settings to ensure that all necessary fields are defined correctly. This may involve working with your SAP administrator or a consultant.
  
  
  User Permissions: Verify that the user has the necessary authorizations to perform the transaction. If not, contact your SAP security administrator to adjust the permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working on. This can provide insights into what fields are required.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the QP396 error. SAP Notes can provide specific fixes or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QA03 (Display Inspection Lot).
  Training and Documentation: Ensure that users are trained on the QM processes and understand the importance of completing all required fields.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a qualified SAP consultant for further assistance.