How To Fix QM035 - The customer number does not match the entry in the sales order

QM035 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 035

• Message text: The customer number does not match the entry in the sales order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM035 - The customer number does not match the entry in the sales order ?

  The SAP error message QM035, which states "The customer number does not match the entry in the sales order," typically occurs in the context of Quality Management (QM) processes when there is a mismatch between the customer number in the quality notification or inspection lot and the customer number in the associated sales order.
  
  Cause:
  
  Mismatch in Customer Data: The customer number entered in the quality notification or inspection lot does not match the customer number associated with the sales order.
  Incorrect Sales Order Reference: The sales order referenced may not be the correct one, or it may have been changed or deleted.
  Data Entry Errors: There may be typographical errors in the customer number entered in the quality management document.
  Master Data Issues: The customer master data may not be correctly maintained, leading to discrepancies.
  
  
  Solution:
  
  Verify Customer Numbers: Check the customer number in the quality notification or inspection lot and compare it with the customer