How To Fix QIE_DOCUMENT005 - Document could not be printed

SAP Error Message - Details

• Message type: E = Error

• Message class: QIE_DOCUMENT -

• Message number: 005

• Message text: Document could not be printed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QIE_DOCUMENT005 - Document could not be printed ?

  The SAP error message QIE_DOCUMENT005: Document could not be printed typically indicates that there is an issue with the printing process of a document in the SAP system. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be connected properly.
  Output Device Settings: The output device settings in SAP may not match the requirements for the document being printed.
  Document Format Issues: The document format may not be supported by the printer or may be corrupted.
  Authorization Issues: The user may not have the necessary authorizations to print the document.
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  Spool Request Issues: The spool request may have encountered an error or may not have been processed correctly.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in SAP (transaction code SPAD).
  Ensure that the printer is online and accessible.
  
  
  
  Review Output Device Settings:
  
  Check the output device settings for the document type being printed.
  Ensure that the correct device type is assigned and that the settings match the document requirements.
  
  
  
  Inspect Document Format:
  
  Ensure that the document format is supported by the printer.
  If the document is generated in a specific format (like PDF, etc.), check if the printer can handle that format.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to print documents.
  Consult with your SAP security team if needed.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the printer.
  Test printing from other applications to confirm printer availability.
  
  
  
  Review Spool Requests:
  
  Go to transaction code SP01 to check the status of the spool request.
  Look for any error messages or issues related to the spool request and resolve them accordingly.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SP02: User Spool Requests
  
  
  Documentation: Refer to SAP Help documentation for detailed information on printing and spool management.
  User Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message QIE_DOCUMENT005.