How To Fix QI310 - No serial number entered for confirmation number &1 (lot &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 310

• Message text: No serial number entered for confirmation number &1 (lot &2)

What causes this issue?

A serial number is required for the inspection characteristic with the
confirmation number &V1&. However, you have not specified a serial
number in the single-result record.

How to fix this error?

Correct the confirmation record for the single result.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QI310 - No serial number entered for confirmation number &1 (lot &2) ?

  The SAP error message QI310 indicates that a serial number was not entered for a confirmation number associated with a specific lot. This error typically occurs in the context of quality inspection processes, particularly when dealing with serialized materials.
  Cause:
  
  Missing Serial Number: The primary cause of this error is that the system expects a serial number to be entered for the confirmation of a lot, but none has been provided.
  Configuration Issues: There may be configuration settings in the system that require serial numbers for certain materials or inspection types.
  User Input Error: The user may have overlooked entering the serial number during the confirmation process.
  
  Solution:
  
  Enter Serial Number: Ensure that a valid serial number is entered for the confirmation. This can typically be done in the confirmation screen where the lot is being processed.
  Check Material Master Settings: Verify the material master settings for the affected material. Ensure that the serial number management is correctly configured.
  Review Inspection Lot: Check the inspection lot details to confirm that it is set up to require serial numbers. If the lot is configured to require serial numbers, you must provide them during the confirmation.
  User Training: If this is a recurring issue, consider providing additional training to users on the importance of entering serial numbers during the confirmation process.
  Consult Documentation: Review SAP documentation or help resources for specific guidance on handling serial numbers in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for managing inspection lots) and MIGO (for goods movements) where serial numbers may be involved.
  Quality Management Module: This error is part of the Quality Management (QM) module in SAP, which deals with quality inspections and management of materials.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If the problem persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing serial number and ensuring proper configuration, you should be able to resolve the QI310 error effectively.