How To Fix QF221 - Creation of defects is not supported for category '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: QF - Defects Recording

• Message number: 221

• Message text: Creation of defects is not supported for category '&1'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QF221 - Creation of defects is not supported for category '&1' ?

  The SAP error message QF221, which states "Creation of defects is not supported for category '&1'," typically occurs in the context of Quality Management (QM) within SAP. This error indicates that the system does not allow the creation of defects for the specified category, which is represented by the placeholder '&1'.
  Cause:
  
  Category Restrictions: The defect category you are trying to use may not be configured to allow defect creation. This can happen if the category is set up for a different purpose or if it is not intended for defect management.
  Configuration Settings: The configuration settings in the Quality Management module may not support defect creation for the specified category. This could be due to settings in the Quality Notification or defect management configuration.
  User Authorizations: The user may not have the necessary authorizations to create defects for that specific category.
  
  Solution:
  
  
  Check Category Configuration:
  
  Go to the configuration settings for Quality Notifications in SAP (Transaction code SPRO).
  Navigate to the relevant section for defect categories and check if the category you are trying to use is set up to allow defect creation.
  If necessary, modify the settings to enable defect creation for that category.
  
  
  
  Use a Different Category:
  
  If the current category is not intended for defect creation, consider using a different category that is configured for this purpose.
  
  
  
  Review User Authorizations:
  
  Ensure that the user attempting to create the defect has the necessary authorizations. This may involve checking roles and permissions assigned to the user in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Quality Management and defect handling to understand the specific configurations and limitations of defect categories.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and SPRO (SAP Project Reference Object) for configuration.
  Quality Management Module: Understanding the overall structure and purpose of the Quality Management module in SAP can help in troubleshooting issues related to defect management.
  SAP Notes: Check for any SAP Notes related to error QF221, as they may provide specific fixes or updates related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.