How To Fix QF123 - Completed notification set in process due to new item(s)

SAP Error Message - Details

• Message type: E = Error

• Message class: QF - Defects Recording

• Message number: 123

• Message text: Completed notification set in process due to new item(s)

What causes this issue?

You entered a defect item for an inspection lot in which notification
processing was already closed.

System Response

By entering the item, the notification is reopened and set for
processing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QF123 - Completed notification set in process due to new item(s) ?

  The SAP error message QF123 ("Completed notification set in process due to new item(s)") typically occurs in the context of Quality Management (QM) when dealing with notifications, particularly when there are changes or additions to items associated with a completed notification.
  Cause:
  This error message is triggered when:
  
  A notification has been marked as completed, but new items are being added or existing items are being modified.
  The system does not allow changes to a completed notification, hence it sets the notification back to a "in process" status to accommodate the new items or changes.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Review the Notification: Check the notification to see what new items are being added or what changes are being made. Ensure that these changes are necessary.
  
  
  Reopen the Notification: If you need to add new items or make changes, you may need to reopen the notification. This can typically be done by changing the status of the notification from "Completed" to "In Process".
  
  
  Add Items: Once the notification is in process, you can add the new items or make the necessary changes.
  
  
  Complete the Notification Again: After making the required changes, you can complete the notification again.
  
  
  Check User Authorizations: Ensure that you have the necessary authorizations to modify notifications. Sometimes, restrictions in user roles can lead to issues.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for specific guidance related to your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address the issue.
  User Training: Ensure that users are trained on the proper procedures for handling notifications, especially regarding the completion and modification processes.
  
  By following these steps, you should be able to address the QF123 error message effectively. If the problem continues, it may be beneficial to engage with SAP support for further assistance.