How To Fix QF064 - New defect item(s) activated automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: QF - Defects Recording

• Message number: 064

• Message text: New defect item(s) activated automatically

What causes this issue?

The new defect item(s) has(have) been assigned to a quality
notification that is already activated. An item is thus activated
automatically.

System Response

All defects for an inspection lot or operation are combined together
with the characteristics associated with this operation in a quality
notification. The quality notification is initially inactive, that is,
it is used merely to document the defects that have occurred.
After the notification has been activated, the defects must be
processed further as a quality notification.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QF064 - New defect item(s) activated automatically ?

  The SAP error message QF064, which states "New defect item(s) activated automatically," typically occurs in the context of quality management processes within SAP. This message indicates that new defect items have been automatically activated in the system, which can happen during quality inspections or when defects are recorded against a material or product.
  Cause:
  
  Quality Inspection Process: The error often arises during the quality inspection process when defects are identified and recorded. If the system is configured to automatically activate defect items based on certain criteria, this message will appear.
  Configuration Settings: The configuration settings in the Quality Management module may be set to automatically activate defect items when certain conditions are met, such as when a quality notification is created or when defects are recorded in an inspection lot.
  User Actions: Sometimes, user actions during the inspection process can trigger the automatic activation of defect items, especially if the user is following a specific workflow that includes defect management.
  
  Solution:
  
  Review Configuration: Check the configuration settings in the Quality Management module to understand how defect items are being activated. You may need to adjust the settings if the automatic activation is not desired.
  Inspect Quality Notifications: Review any quality notifications or inspection lots that may have triggered the activation of defect items. Ensure that the defects are being recorded correctly and that the process aligns with your quality management procedures.
  User Training: Ensure that users involved in the quality inspection process are trained on how to handle defect items and understand the implications of activating them automatically.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing defect items and understanding the implications of the QF064 message.
  Debugging: If the issue persists and is causing operational problems, consider debugging the process to identify any underlying issues or misconfigurations.
  
  Related Information:
  
  Quality Management Module: Familiarize yourself with the Quality Management (QM) module in SAP, as it provides tools for managing quality inspections, defect recording, and notifications.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional insights into its causes and solutions.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can share their experiences and solutions.
  
  If the problem continues after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.