How To Fix QE478 - Error in memory management of QM results recording

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 478

• Message text: Error in memory management of QM results recording

What causes this issue?

A serious memory management error has occurred with the QM results
recording application. A data area stored under the memory ID &V1&
could not be found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Report the error to your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE478 - Error in memory management of QM results recording ?

  The SAP error message QE478, which indicates "Error in memory management of QM results recording," typically occurs during the Quality Management (QM) results recording process. This error can arise due to various reasons related to memory allocation or data handling within the SAP system.
  Causes:
  
  Memory Allocation Issues: The system may be running low on memory, leading to difficulties in processing the results recording.
  Data Volume: Large volumes of data being processed at once can overwhelm the system's memory management capabilities.
  System Configuration: Incorrect configuration settings in the SAP system can lead to memory management errors.
  Software Bugs: There may be bugs in the SAP version you are using that affect memory management.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  Check System Resources: Monitor the system's memory usage and ensure that there is sufficient memory available. You may need to increase the memory allocation for the SAP application server.
  Batch Processing: If you are processing a large amount of data, consider breaking it down into smaller batches to reduce memory load.
  Review Configuration: Check the configuration settings related to memory management in your SAP system. Ensure that they are set according to best practices.
  Update SAP: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known bugs.
  Database Maintenance: Perform regular maintenance on your database, including checks for locks, fragmentation, and corruption. Ensure that the database is optimized for performance.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed diagnostics and solutions based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as QA32 (Results Recording) and QA11 (Record Results).
  Performance Monitoring: Use transaction codes like ST02 (Tune Summary) and ST03N (Workload Analysis) to monitor memory usage and performance.
  Documentation: Review SAP documentation related to Quality Management and memory management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the QE478 error in your SAP system.