How To Fix QE467 - Not all samples are closed (characteristic is not closed)

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 467

• Message text: Not all samples are closed (characteristic is not closed)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QE467 - Not all samples are closed (characteristic is not closed) ?

  The SAP error message QE467, which states "Not all samples are closed (characteristic is not closed)," typically occurs in the context of Quality Management (QM) within SAP. This error indicates that there are still open samples for a particular characteristic in a quality inspection lot, and therefore, the system does not allow you to proceed with certain actions, such as closing the inspection lot or posting results.
  Cause:
  
  Open Samples: The primary cause of this error is that there are still open samples associated with the inspection lot. Each characteristic must be evaluated and closed before the inspection lot can be finalized.
  Incomplete Data Entry: If the results for all required characteristics have not been entered or saved, the system will flag the inspection lot as incomplete.
  Status Issues: The status of the inspection lot or the characteristics may not be set correctly, preventing closure.
  
  Solution:
  To resolve the QE467 error, follow these steps:
  
  
  Check Inspection Lot:
  
  Go to the inspection lot in question using transaction code QA32 or QA03.
  Review the characteristics and samples associated with the lot.
  
  
  
  Close Open Samples:
  
  Ensure that all samples for the characteristics have been evaluated and closed. You can do this by entering the results for each characteristic and saving them.
  If there are characteristics that are not applicable, you may need to mark them as "not applicable" or "not evaluated" depending on your business process.
  
  
  
  Review Characteristic Status:
  
  Check the status of each characteristic. Make sure that they are set to "closed" or "completed" as required.
  If necessary, use the transaction code QE01 to enter results for the characteristics.
  
  
  
  Recheck Results Entry:
  
  Ensure that all required fields are filled out correctly and that the results are saved properly.
  If you are using a batch input or a custom program to enter results, verify that it is functioning correctly.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific characteristics or samples, refer to your organization's quality management documentation or consult with a QM specialist.
  
  
  
  System Configuration:
  
  In some cases, the issue may be related to system configuration. If the problem persists, consult with your SAP Basis or QM configuration team to ensure that the system settings are correct.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QA03 (Display Inspection Lot Results), and QE01 (Enter Results for Inspection Characteristics).
  Quality Management Module: Understanding the QM module and how inspection lots, characteristics, and samples work will help in troubleshooting similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the QE467 error and successfully close the inspection lot.