How To Fix QE365 - Internal error- the number of valid values was changed manually

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 365

• Message text: Internal error- the number of valid values was changed manually

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QE365 - Internal error- the number of valid values was changed manually ?

  The SAP error message QE365, which states "Internal error - the number of valid values was changed manually," typically occurs in the context of Quality Management (QM) within SAP. This error is related to the handling of characteristic values in quality inspection plans or results recording.
  Cause:
  The error is usually caused by a manual change to the number of valid values for a characteristic in a quality inspection plan or inspection lot. This can happen if:
  
  A user manually modifies the characteristic settings in a way that conflicts with the existing data.
  There is a mismatch between the expected number of valid values and the actual number defined in the system.
  The characteristic is set up incorrectly or has been altered after it was already used in an inspection lot.
  
  Solution:
  To resolve the QE365 error, you can take the following steps:
  
  
  Check Characteristic Settings:
  
  Go to the characteristic definition in the Quality Management module and verify the settings. Ensure that the number of valid values is consistent with what is expected.
  
  
  
  Review Inspection Plan:
  
  Check the inspection plan associated with the inspection lot. Ensure that the characteristics defined in the plan match the characteristics being used in the inspection lot.
  
  
  
  Revert Changes:
  
  If the number of valid values was changed manually, revert it back to the original setting that was used when the inspection lot was created.
  
  
  
  Inspect Inspection Lot:
  
  If the error occurs during results recording, check the inspection lot for any inconsistencies or errors in the recorded results.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that can resolve the internal error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often contain fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QE01 (Record Results), QE02 (Change Results), and QG01 (Create Inspection Plan) to navigate through the QM module effectively.
  User Authorization: Ensure that the user has the necessary authorizations to make changes to characteristics and inspection plans, as insufficient permissions can also lead to errors.
  
  By following these steps, you should be able to identify and resolve the cause of the QE365 error in SAP.