How To Fix QE179 - Internal error generating defect record

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 179

• Message text: Internal error generating defect record

What causes this issue?

The procedure for creating an automatic defect for the characteristic
has been cancelled.

System Response

No defect record was created.

How to fix this error?

In order to analyze the problem, create a defect for the characteristic
<ZH>manually</>. The manual defects recording function is contained in
the results recording menu. Read the information in the messages output
for manual defects recording.
After this, the message should no longer occur as a result of an
internal error when defect records are recorded.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE179 - Internal error generating defect record ?

  The SAP error message QE179, which states "Internal error generating defect record," typically occurs in the context of Quality Management (QM) when there is an issue with creating a defect record in the system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the Quality Management module or related areas can lead to this error.
  Data Inconsistencies: Missing or incorrect data in the master records (like material master, inspection plan, etc.) can cause the system to fail when trying to generate a defect record.
  Authorization Issues: Lack of proper authorizations for the user trying to create the defect record can lead to internal errors.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Quality Management module to ensure they are set up correctly. This includes checking the settings for defect recording and inspection lot processing.
  Validate Master Data: Ensure that all relevant master data (material master, inspection plans, etc.) is complete and accurate. Look for any missing fields or incorrect entries.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to create defect records.
  Check for Notes and Patches: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the internal error is occurring. This may require assistance from a technical consultant.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA01 (Create Quality Notification), QA02 (Change Quality Notification), and QA03 (Display Quality Notification).
  SAP Notes: Regularly check for SAP Notes that may provide fixes or workarounds for known issues related to defect records.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the QE179 error in SAP.