How To Fix QD604 - The quality level is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: QD - Message-Id. für Dynamisierung

• Message number: 604

• Message text: The quality level is not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QD604 - The quality level is not available ?

  The SAP error message QD604, which states "The quality level is not available," typically occurs in the context of quality management processes within SAP, particularly when dealing with inspection lots or quality notifications. This error indicates that the system cannot find the specified quality level for the material or inspection lot in question.
  Causes:
  
  Missing Quality Level: The quality level that is being referenced in the inspection lot or quality notification does not exist in the system.
  Incorrect Configuration: The quality level may not be properly configured in the quality management settings.
  Material Master Data Issues: The material master data may not have the necessary quality management settings or quality levels defined.
  Data Inconsistency: There may be inconsistencies in the data related to quality levels, such as missing entries in the relevant tables.
  
  Solutions:
  
  
  Check Quality Levels: Verify that the quality levels are defined in the system. You can do this by navigating to the relevant configuration settings in SAP:
  
  Use transaction code SPRO to access the configuration menu.
  Navigate to Quality Management > Quality Planning > Quality Levels and ensure that the required quality levels are defined.
  
  
  
  Review Material Master Data: Check the material master data for the specific material to ensure that the quality management views are correctly set up. You can do this using transaction code MM03 to display the material and check the quality management data.
  
  
  Inspect Inspection Lot: If the error occurs while processing an inspection lot, check the details of the inspection lot using transaction code QA03. Ensure that the quality level is correctly assigned.
  
  
  Data Consistency Check: Run consistency checks on the relevant tables to identify any discrepancies. You can use transaction codes like SE11 to view table entries and ensure that the quality levels are correctly maintained.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on quality levels and their configuration.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it appears to be a system bug or requires deeper investigation.
  
  
  Related Information:
  
  Quality Management in SAP: Understanding the broader context of quality management in SAP can help in troubleshooting. Familiarize yourself with the concepts of inspection lots, quality notifications, and quality planning.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QA03 (Display Inspection Lot) for managing quality-related tasks.
  SAP Notes: Check for any SAP Notes related to error QD604 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.