How To Fix QC151 - Check your entries (customer number / password incorrect)

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 151

• Message text: Check your entries (customer number / password incorrect)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC151 - Check your entries (customer number / password incorrect) ?

  The SAP error message QC151, which states "Check your entries (customer number / password incorrect)," typically occurs when there is an issue with the credentials being used to log into the SAP system. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or does not exist in the system.
  Incorrect Password: The password entered may be incorrect. This could be due to a typo or the password may have been changed.
  Account Lockout: The account may be locked due to multiple failed login attempts.
  User Authorization Issues: The user may not have the necessary authorizations to access the system or specific transactions.
  System Configuration Issues: There may be configuration issues in the SAP system that affect user authentication.
  
  Solutions:
  
  
  Verify Credentials:
  
  Double-check the customer number and password for any typos.
  Ensure that you are using the correct case (uppercase/lowercase) as passwords are case-sensitive.
  
  
  
  Reset Password:
  
  If you suspect that the password is incorrect, use the password reset functionality if available, or contact your system administrator to reset your password.
  
  
  
  Check Account Status:
  
  Contact your SAP administrator to check if your account is locked or inactive. If it is locked, they can unlock it for you.
  
  
  
  User Authorizations:
  
  Ensure that your user profile has the necessary authorizations to access the required transactions. This may involve checking with your SAP security team.
  
  
  
  System Configuration:
  
  If the issue persists, it may be necessary to check the system configuration settings related to user authentication. This typically requires the involvement of an SAP Basis administrator.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user authentication and error QC151.
  Documentation: Refer to SAP documentation for user management and authentication processes.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the QC151 error message in SAP.