How To Fix QC099 - Contact person &1 cannot be found

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 099

• Message text: Contact person &1 cannot be found

What causes this issue?

You entered number &V1& for the contact person. However, no contact
person was found for this number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or call up the possible entries help to find the
number of a contact person.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC099 - Contact person &1 cannot be found ?

  The SAP error message QC099, which states "Contact person &1 cannot be found," typically occurs in the context of Quality Management (QM) or related modules when the system is unable to locate the specified contact person in the master data.
  Cause:
  
  
  Missing Master Data: The contact person specified in the transaction does not exist in the system. This could be due to:
  
  The contact person not being created in the system.
  The contact person being deleted or marked as inactive.
  A typo or incorrect entry in the contact person field.
  
  
  
  Data Synchronization Issues: If your organization uses multiple systems or has recently migrated data, there may be synchronization issues leading to missing or outdated contact person records.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the contact person data.
  
  
  Solution:
  
  
  Check Master Data:
  
  Go to the relevant master data transaction (e.g., BP for Business Partner) and verify if the contact person exists.
  If the contact person does not exist, create a new entry with the required details.
  
  
  
  Correct Entry:
  
  Ensure that the contact person ID entered in the transaction is correct. Check for any typographical errors.
  
  
  
  Review Status:
  
  If the contact person exists but is inactive, you may need to reactivate it or create a new active contact person.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the contact person data. This may involve checking user roles and permissions.
  
  
  
  Data Synchronization:
  
  If your organization has recently migrated data or is using multiple systems, ensure that the data is synchronized and up to date.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), MM01 (Create Material), or MM02 (Change Material) depending on the context of the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for Quality Management or the specific module you are working with to understand how contact persons are managed.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.