How To Fix QACT059 - Dual control principle was not followed

QACT059 - Overview

• Message type: E = Error

• Message class: QACT - TMS: Quality Assurance & Check Tools

• Message number: 059

• Message text: Dual control principle was not followed

What causes this issue?

The dual control principle was not followed. When editing requests from
the QA worklist, the user requires QTEA authorization. This
authorization exists but the user is still unable to perform the step in
question. The processor is the same user who created the request.

System Response

The program is interrupted.

How to fix this error?

Another user with QTEA authorization must process the request, to ensure
that the dual control principle is followed. The administrator can also
do this.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

QACT059 - Details

• The SAP error message QACT059, which states "Dual control principle was not followed," typically arises in the context of quality management processes within SAP. This error is related to the dual control principle, which is a security and control mechanism that requires two individuals to approve or perform certain actions to prevent fraud and errors.
  
  Cause:
  The error occurs when a user attempts to perform an action that requires dual control, but the necessary approvals or checks have not been completed. This can happen in various scenarios, such as:
  
  Quality Notifications: When creating or processing quality notifications, if the system is configured to require dual control, the action cannot proceed without the second user's approval.
  Quality Inspections: Similar to notifications, if an inspection lot requires dual control and the necessary approvals are not in place, the error will be triggered.
  Configuration Settings: The dual control principle may be enforced through specific configuration settings in the