How To Fix QACT055 - Action terminated, cannot process worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: QACT - TMS: Quality Assurance & Check Tools

• Message number: 055

• Message text: Action terminated, cannot process worklist

What causes this issue?

You want to perform an action on the worklist (approve or reject
requests). This is not possible because the approval procedure has
changed.

System Response

You can only approve or reject the requests after the worklist has been
updated with the changed approval procedure.

How to fix this error?

Update the worklist. Then repeat the action.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QACT055 - Action terminated, cannot process worklist ?

  The SAP error message QACT055: Action terminated, cannot process worklist typically occurs in the context of Quality Management (QM) or related modules when there is an issue with processing a worklist, which is a list of tasks or items that need to be addressed.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to process the worklist.
  Data Inconsistencies: There may be inconsistencies or missing data in the worklist items that prevent processing.
  System Configuration: Incorrect configuration settings in the Quality Management module or related areas can lead to this error.
  Technical Issues: There could be underlying technical issues, such as database locks or system performance problems.
  Worklist Status: The worklist may be in a status that does not allow further processing.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access and process the worklist. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Worklist Data: Investigate the items in the worklist for any inconsistencies or missing information. Correct any data issues that may be present.
  Configuration Review: Check the configuration settings in the Quality Management module to ensure they are set up correctly. This may involve consulting with a functional consultant or reviewing configuration documentation.
  System Performance: Monitor the system for performance issues or database locks that may be affecting the processing of the worklist. If necessary, consult with your IT support team to resolve any technical issues.
  Worklist Status: Verify the status of the worklist and ensure it is in a state that allows processing. If the worklist is locked or in a completed state, it may need to be reset or reinitialized.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to Quality Management and worklist processing, such as QA32 (for inspection lot processing) or QAL1 (for worklist management).
  Documentation: Review SAP documentation or user manuals related to Quality Management for additional context on worklist processing and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.