How To Fix Q6320 - The info structure fill program cannot be scheduled periodically

SAP Error Message - Details

• Message type: E = Error

• Message class: Q6 - Archive Information System

• Message number: 320

• Message text: The info structure fill program cannot be scheduled periodically

What causes this issue?

The system does not allow for the archive information structure fill
program to be scheduled periodically. The system fills active archive
information structures automatically during the archiving delete
program and they should only be filled separately in special cases.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q6320 - The info structure fill program cannot be scheduled periodically ?

  The SAP error message Q6320 indicates that the info structure fill program cannot be scheduled periodically. This error typically arises in the context of SAP's Quality Management (QM) module, particularly when dealing with info structures that are used for reporting and analysis.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Configuration: The info structure may not be properly configured or activated in the system.
  Scheduling Issues: There may be issues with the background job scheduling settings or the job itself may not be defined correctly.
  Authorization Issues: The user attempting to schedule the job may not have the necessary authorizations.
  Technical Issues: There could be technical problems with the SAP system, such as database issues or inconsistencies in the info structure data.
  Incorrect Parameters: The parameters set for the info structure fill program may be incorrect or incomplete.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Info Structure Configuration:
  
  Go to the configuration settings for the info structure in transaction code SIS or SIS1.
  Ensure that the info structure is activated and properly configured.
  
  
  
  Review Background Job Settings:
  
  Check the background job settings in transaction code SM37 to see if there are any failed jobs related to the info structure fill program.
  If there are failed jobs, review the job logs for more details on the failure.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to schedule background jobs and access the info structure.
  
  
  
  Check Parameters:
  
  Review the parameters set for the info structure fill program. Make sure they are correct and complete.
  
  
  
  System Health Check:
  
  Perform a system health check to identify any underlying technical issues. This may include checking database performance, system logs, and other relevant areas.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SIS or SIS1 for info structure configuration.
  SM37 for monitoring background jobs.
  
  
  Documentation: Review SAP documentation related to the QM module and info structures for additional insights.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error message Q6320 effectively.