How To Fix Q3131 - Internal error: MAINTENANCE_ACTION contains invalid value

Q3131 - Overview

• Message type: E = Error

• Message class: Q3 - QM Master Data Messages: Catalogs

• Message number: 131

• Message text: Internal error: MAINTENANCE_ACTION contains invalid value

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing was canceled.

How to fix this error?

Please contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q3131 - Internal error: MAINTENANCE_ACTION contains invalid value ?

  The SAP error message Q3131, which states "Internal error: MAINTENANCE_ACTION contains invalid value," typically occurs in the context of Quality Management (QM) or related modules when there is an issue with the maintenance action field in a quality notification or inspection lot.
  
  Cause:
  
  
  Invalid Value: The error is often triggered when the system encounters an invalid or unexpected value in the MAINTENANCE_ACTION field. This could be due to:
  
  Incorrect configuration in the system.
  Data inconsistencies or corruption.
  Custom developments or enhancements that are not handling values correctly.
  Missing or incorrect entries in the customizing tables related to maintenance actions.
  
  
  
  
  Configuration Issues: If the maintenance action is not properly defined in the customizing settings, it can lead to this error.
  
  
  Data Entry Errors: Users may inadvertently enter an invalid value when creating or modifying quality notifications or inspection lots.
  
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO) and navigate to the relevant area for Quality Management.
  Verify that the