How To Fix Q3131 - Internal error: MAINTENANCE_ACTION contains invalid value

SAP Error Message - Details

• Message type: E = Error

• Message class: Q3 - QM Master Data Messages: Catalogs

• Message number: 131

• Message text: Internal error: MAINTENANCE_ACTION contains invalid value

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing was canceled.

How to fix this error?

Please contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q3131 - Internal error: MAINTENANCE_ACTION contains invalid value ?

  The SAP error message Q3131, which states "Internal error: MAINTENANCE_ACTION contains invalid value," typically occurs in the context of Quality Management (QM) or related modules when there is an issue with the maintenance action field in a quality notification or inspection lot.
  Cause:
  
  
  Invalid Value: The error is often triggered when the system encounters an invalid or unexpected value in the MAINTENANCE_ACTION field. This could be due to:
  
  Incorrect configuration in the system.
  Data inconsistencies or corruption.
  Custom developments or enhancements that are not handling values correctly.
  Missing or incorrect entries in the customizing tables related to maintenance actions.
  
  
  
  Configuration Issues: If the maintenance action is not properly defined in the customizing settings, it can lead to this error.
  
  
  Data Entry Errors: Users may inadvertently enter an invalid value when creating or modifying quality notifications or inspection lots.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO) and navigate to the relevant area for Quality Management.
  Verify that the maintenance actions are correctly defined and that the values being used are valid.
  
  
  
  Review Data:
  
  Check the specific quality notification or inspection lot that triggered the error. Look for any unusual or incorrect entries in the MAINTENANCE_ACTION field.
  If necessary, correct the data entry.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify where the invalid value is being processed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP you are using. There may be known issues or patches available.
  
  
  
  SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with details of the error, including the transaction code, steps to reproduce the error, and any relevant configuration settings.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  QM01 for creating quality notifications.
  QM02 for changing quality notifications.
  QA32 for managing inspection lots.
  
  
  
  Customizing Tables: Check tables related to maintenance actions, such as TQ80 (for maintenance action types) to ensure that the values are correctly defined.
  
  
  SAP Notes: Search for SAP Notes related to error Q3131 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the Q3131 error in your SAP system.