How To Fix Q3097 - The system does not allow for the long text ID used

SAP Error Message - Details

• Message type: E = Error

• Message class: Q3 - QM Master Data Messages: Catalogs

• Message number: 097

• Message text: The system does not allow for the long text ID used

What causes this issue?

An internal error occurred while the long text was being processed.

System Response

Long text processing was canceled.

How to fix this error?

Please contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q3097 - The system does not allow for the long text ID used ?

  The SAP error message Q3097, which states "The system does not allow for the long text ID used," typically occurs when there is an issue with the long text ID associated with a quality management document or record. This error can arise in various contexts, such as when trying to create or modify quality notifications, inspection lots, or other quality-related documents.
  Cause:
  
  Invalid Long Text ID: The long text ID you are trying to use may not be valid or recognized by the system.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the use of certain long text IDs.
  Missing Text Elements: The long text you are trying to reference may not exist in the system or may not be properly maintained.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified long text ID.
  
  Solution:
  
  Check Long Text ID: Verify that the long text ID you are using is correct and exists in the system. You can do this by navigating to the relevant transaction where long texts are maintained (e.g., SO10 for text objects).
  Review Configuration: Check the configuration settings related to long texts in the quality management module. Ensure that the long text ID is allowed for the specific document type you are working with.
  Maintain Long Texts: If the long text does not exist, you may need to create or maintain it using the appropriate transaction (e.g., SO10).
  User Authorizations: Ensure that the user has the necessary authorizations to access and use the long text ID. This may involve checking roles and authorizations in the user profile.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on long text IDs and their usage in the context of your SAP version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (Text Management) and QA01 (Create Quality Notification) to manage long texts.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.