How To Fix Q2357 - Internal error: resource not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: Q2 - Messages for Development Classes SDBO and SDBA

  • Message number: 357

  • Message text: Internal error: resource not found

  • Show details Hide details
  • What causes this issue?

    The system could not find the resources required for the selected
    action.

    System Response

    Operation terminated.

    How to fix this error?

    Contact SAP.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message Q2357 - Internal error: resource not found ?

    The SAP error message Q2357, which states "Internal error: resource not found," typically indicates that the system is unable to locate a specific resource that is required for processing a request. This error can occur in various contexts within SAP, such as during the execution of a transaction, report, or when accessing certain functionalities.

    Possible Causes:

    1. Missing Configuration: The resource (such as a material, document, or configuration setting) may not be set up correctly in the system.
    2. Authorization Issues: The user may not have the necessary permissions to access the resource.
    3. Data Inconsistencies: There may be inconsistencies or corruption in the data that the system is trying to access.
    4. System Bugs: There could be a bug in the SAP software that is causing the error.
    5. Transport Issues: If the error occurs after a transport, it may be due to missing objects or dependencies that were not transported correctly.

    Solutions:

    1. Check Configuration: Verify that all necessary configurations related to the resource are correctly set up in the system.
    2. Review Authorizations: Ensure that the user has the appropriate authorizations to access the resource. This can be done by checking the user roles and profiles.
    3. Data Consistency Check: Run consistency checks on the relevant data. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the data.
    4. Debugging: If you have access to debugging tools, you can try to debug the transaction or report that is causing the error to identify the exact point of failure.
    5. Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases patches and updates that resolve known issues.
    6. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction code, user ID, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes that may help in troubleshooting, such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log).
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Review SAP documentation related to the specific module or functionality where the error occurs, as it may provide additional context or troubleshooting steps.

    By following these steps, you should be able to identify the cause of the Q2357 error and implement a solution.

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