How To Fix Q2356 - Internal error: no option found

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 356

• Message text: Internal error: no option found

What causes this issue?

The system found an action without options. However, this action
requires options.

System Response

Operation terminated.

How to fix this error?

Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2356 - Internal error: no option found ?

  The SAP error message Q2356, which states "Internal error: no option found," typically occurs in the context of Quality Management (QM) or related modules. This error can arise due to various reasons, including configuration issues, missing data, or inconsistencies in the system.
  Causes:
  
  Configuration Issues: The error may be due to incorrect or incomplete configuration settings in the Quality Management module.
  Missing Master Data: If the system is unable to find the necessary master data (like inspection plans, quality info records, etc.), it may trigger this error.
  Inconsistent Data: Data inconsistencies in the database or issues with the underlying tables can lead to this error.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might not be handling certain scenarios correctly, leading to this error.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system itself, especially if you are on an older version.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Quality Management module to ensure everything is set up correctly. Pay special attention to the settings related to inspection types and quality plans.
  Verify Master Data: Ensure that all necessary master data is available and correctly maintained. This includes checking inspection plans, material master records, and quality info records.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any inconsistencies. You can use transaction codes like SE11 or SE16 to inspect the data.
  Review Custom Code: If there are any custom developments, review the code to ensure it is functioning as intended and not causing the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  System Update: If you are on an older version of SAP, consider updating to a more recent version where this issue may have been resolved.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QA03 (Display Inspection Lot) to help diagnose the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the Q2356 error and implement a suitable solution.