How To Fix Q2355 - Internal error: option & unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 355

• Message text: Internal error: option & unknown

What causes this issue?

The system found an action with an unknown option.

System Response

Operation terminated.

How to fix this error?

Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2355 - Internal error: option & unknown ?

  The SAP error message Q2355, which states "Internal error: option & unknown," typically indicates that there is an issue with the configuration or data in the Quality Management (QM) module of SAP. This error can arise from various causes, including:
  Causes:
  
  Configuration Issues: There may be a misconfiguration in the Quality Management settings or in the specific quality inspection plan.
  Data Inconsistencies: The data being processed may have inconsistencies or may not meet the expected format or criteria.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing unexpected behavior.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Quality Management module. Ensure that all necessary settings are correctly defined and that there are no missing or incorrect entries.
  Inspect Inspection Plans: Look at the specific inspection plan or quality control process that triggered the error. Ensure that all required fields and options are correctly set up.
  Review Custom Code: If there are any custom developments or enhancements, review the code to ensure it is functioning as intended and not causing the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes to fix known issues.
  Debugging: If you have access to debugging tools, you can try to debug the process to identify the exact point of failure and gather more information about the error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the steps that led to it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (Change Inspection Lot) or QA11 (Record Results).
  User Authorizations: Ensure that the user has the necessary authorizations to perform the actions that led to the error.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the Q2355 error and implement a solution.