How To Fix Q0329 - Digital signature prohibits the selection of more than one line

SAP Error Message - Details

• Message type: E = Error

• Message class: Q0 - QM: Generally valid messages

• Message number: 329

• Message text: Digital signature prohibits the selection of more than one line

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message Q0329 - Digital signature prohibits the selection of more than one line ?

  The SAP error message Q0329, which states "Digital signature prohibits the selection of more than one line," typically occurs in the context of quality management processes where digital signatures are used to ensure the integrity and authenticity of documents or data entries.
  Cause:
  The error arises when a user attempts to select multiple line items in a document or transaction that has been digitally signed. Digital signatures are often used to validate the integrity of a document, and in many cases, they restrict modifications or selections to ensure that the signed content remains unchanged. When the system detects an attempt to select more than one line item, it triggers this error to prevent potential tampering or unauthorized changes.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Single Line Selection: Ensure that you are only selecting one line item at a time when working with documents that have a digital signature. This is the most straightforward solution.
  
  
  Review Digital Signature Settings: If you are an administrator or have the necessary permissions, review the digital signature settings in your SAP system. Check if there are configurations that can be adjusted to allow for multiple selections, although this may compromise the integrity of the digital signature.
  
  
  Consult Documentation: Refer to SAP documentation or help resources specific to the module you are working with (e.g., Quality Management) to understand the implications of digital signatures and how they are intended to function.
  
  
  Contact SAP Support: If the issue persists or if you believe it is a system error, consider reaching out to SAP support for further assistance. They may provide insights specific to your version of SAP or any known issues related to digital signatures.
  
  
  User Training: Ensure that users are trained on the proper procedures for handling documents with digital signatures to minimize the occurrence of this error.
  
  
  Related Information:
  
  Digital Signatures in SAP: Digital signatures are used in various SAP modules to ensure data integrity and authenticity. Understanding how they work and their limitations is crucial for users who frequently interact with signed documents.
  Quality Management (QM) Module: If you are working within the QM module, familiarize yourself with the processes and workflows that involve digital signatures, as they may have specific requirements or restrictions.
  SAP Notes and Knowledge Base: Check SAP Notes for any updates or patches related to this error message, as SAP frequently releases updates that may address known issues.
  
  By following these steps, you should be able to address the Q0329 error effectively.