How To Fix PV798 - No booking possible; archived attendance records exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 798

• Message text: No booking possible; archived attendance records exist

What causes this issue?

It is not possible to book a business event if it already has archived
attendance records. Archived attendance records are relationships
between attendees and the business event type. These are created either
during follow-up processing or using report RHARCHIV.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use report RHARCHIV to delete the archived attendance records.
Make the booking for the business event.
Use report RHARCHIV to create the archived attendance records.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV798 - No booking possible; archived attendance records exist ?

  The SAP error message PV798 "No booking possible; archived attendance records exist" typically occurs in the context of time management and attendance processing within the SAP system. This error indicates that there are archived attendance records that prevent further bookings or modifications to attendance data.
  Cause:
  
  Archived Attendance Records: The primary cause of this error is that attendance records have been archived. When records are archived, they are no longer available for processing in the current system context, which can lead to issues when trying to book new attendance or modify existing records.
  System Configuration: The system may be configured to prevent changes to attendance records that have been archived, which is a common practice to maintain data integrity and compliance with legal requirements.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Archived Records:
  
  Use transaction codes like SARA (Archive Administration) to check the archived attendance records. You can review which records are archived and their details.
  
  
  
  Unarchive Records:
  
  If necessary, you may need to unarchive the records to allow for booking. This can be done using the same transaction (SARA) or through specific programs designed to unarchive data. However, this should be done with caution and typically requires appropriate authorizations.
  
  
  
  Adjust Booking Logic:
  
  If unarchiving is not an option, you may need to adjust your booking logic or processes to account for the archived records. This may involve changing how new bookings are processed or ensuring that they do not conflict with archived data.
  
  
  
  Consult with SAP Support:
  
  If the issue persists or if you are unsure about the steps to take, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.
  
  
  
  Review Configuration:
  
  Review the configuration settings related to time management and archiving to ensure they align with your business processes and requirements.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving), PA20 (to view personnel data), and PA30 (to maintain personnel data).
  Documentation: Refer to SAP documentation or help files for detailed instructions on archiving and unarchiving processes.
  User Authorizations: Ensure that you have the necessary authorizations to access archived data and perform unarchiving if required.
  Testing: Always test changes in a development or quality assurance environment before applying them to the production system to avoid unintended consequences.
  
  By following these steps, you should be able to address the PV798 error and continue with your attendance bookings in SAP.