How To Fix PV692 - HTML Control display is not possible; continue with editor

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 692

• Message text: HTML Control display is not possible; continue with editor

What causes this issue?

You called the Web Link infotype (1061). Display of a URL is realized
using an HTML Control. This cannot be started on your PC.

System Response

The system will continue editing/display of the URL with an editor. You
can make the required entries here, but the Web site will not be
displayed immediately.

How to fix this error?

Check whether the required SAP GUI components are installed on your PC.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV692 - HTML Control display is not possible; continue with editor ?

  The SAP error message "PV692 HTML Control display is not possible; continue with editor" typically occurs when the SAP GUI is unable to render an HTML control in the application. This can happen for several reasons, and understanding the cause can help in finding a solution.
  Causes:
  
  SAP GUI Version: The version of the SAP GUI you are using may not support HTML controls or may have compatibility issues.
  Browser Settings: The default web browser settings or configurations may not be compatible with the HTML control.
  Missing Components: Required components or plugins for rendering HTML content may not be installed or properly configured.
  Network Issues: Connectivity issues or firewall settings may prevent the HTML content from being loaded.
  SAP System Configuration: The SAP system itself may not be configured to support HTML controls.
  
  Solutions:
  
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI. Updates often include bug fixes and improved compatibility with HTML controls.
  Check Browser Settings: Make sure that your default web browser is properly configured. Sometimes, setting a different browser as the default can resolve the issue.
  Install Required Components: If your SAP GUI requires specific components (like ActiveX controls for Internet Explorer), ensure they are installed and enabled.
  Network Configuration: Check your network settings and firewall configurations to ensure that they are not blocking access to the necessary resources.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific issue. There may be patches or configuration changes recommended by SAP.
  Use Alternative Display: If the HTML control is not critical, you can continue using the editor as suggested by the error message. This may limit some functionality but allows you to proceed with your work.
  
  Related Information:
  
  SAP Support Portal: For further assistance, you can visit the SAP Support Portal and search for the error message or related issues.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for your specific version of the SAP GUI and the application you are using to understand any limitations or requirements regarding HTML controls.
  
  If the problem persists after trying the above solutions, consider reaching out to your organization's SAP support team or SAP directly for more tailored assistance.