How To Fix PV688 - No recipients could be determined for existing attendees

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 688

• Message text: No recipients could be determined for existing attendees

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PV688 - No recipients could be determined for existing attendees ?

  The SAP error message "PV688 No recipients could be determined for existing attendees" typically occurs in the context of SAP's event management or workflow systems, particularly when dealing with notifications or invitations for events, meetings, or tasks. This error indicates that the system is unable to identify any recipients for the attendees that have been specified.
  Causes:
  
  Missing Recipient Data: The attendees may not have valid email addresses or contact information in the system.
  Incorrect Configuration: The configuration settings for the event or workflow may not be set up correctly, leading to the inability to determine recipients.
  User Status: The users or attendees may be inactive or not properly assigned to the relevant roles or groups.
  Authorization Issues: The user attempting to send notifications may not have the necessary permissions to access the recipient data.
  System Errors: There may be underlying issues with the SAP system or database that prevent the retrieval of recipient information.
  
  Solutions:
  
  Check Attendee Data: Verify that all attendees have valid email addresses and that their contact information is correctly entered in the system.
  Review Configuration Settings: Ensure that the event or workflow configuration is set up correctly, including the recipient determination logic.
  User Status Verification: Check the status of the users involved to ensure they are active and properly assigned to the necessary roles or groups.
  Authorization Check: Ensure that the user sending the notifications has the appropriate authorizations to access and send to the recipient list.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Testing: Conduct tests with different attendees or configurations to isolate the problem and determine if it is specific to certain users or settings.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation for the specific module you are working with (e.g., SAP Event Management, SAP Workflow) for guidance on recipient determination and configuration.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.