How To Fix PV475 - External person &1 could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 475

• Message text: External person &1 could not be deleted

What causes this issue?

You are attempting to delete the external person &V1& from plan version
&V2&. The system is currently unable to save the data in the database.

System Response

When RH_DELETE_OBJECT was called, it caused exception &V3&. The data
was not deleted from the database.

How to fix this error?

Try to execute this function later.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV475 - External person &1 could not be deleted ?

  The SAP error message PV475, which states "External person &1 could not be deleted," typically occurs when you attempt to delete an external person (such as a vendor, customer, or employee) from the system, but the deletion is not permitted due to certain constraints or conditions.
  Causes:
  
  Dependencies: The external person may have existing dependencies, such as open transactions, linked documents, or active relationships that prevent deletion.
  Authorization Issues: The user may not have the necessary authorizations to delete the external person.
  Data Integrity Constraints: The system may have integrity checks that prevent deletion if the external person is referenced in other records.
  Status of the External Person: The external person may be in a status that does not allow deletion (e.g., active, locked).
  Configuration Settings: Certain configuration settings in the SAP system may restrict the deletion of external persons.
  
  Solutions:
  
  Check Dependencies: Review any existing transactions, documents, or relationships associated with the external person. Ensure that all dependencies are resolved before attempting deletion.
  Authorization Check: Verify that the user has the necessary permissions to delete the external person. If not, contact your SAP security administrator to obtain the required authorizations.
  Change Status: If the external person is in a status that prevents deletion, consider changing their status to a deletable state (if applicable) before attempting to delete.
  Use Transaction Codes: Use appropriate transaction codes (like BP for Business Partner) to check the details of the external person and see if there are any indicators or messages that explain why deletion is not possible.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on deleting external persons in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE16N (Data Browser), or SU53 (Authorization Check) to investigate the issue further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the failure to delete the external person.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.