How To Fix PU824 - Global information cannot be read

PU824 - Overview

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 824

• Message text: Global information cannot be read

What causes this issue?

The global information could not be read for user &V1&.
This may be caused by the following:
Operating system file &V2& is read-protected
Directory in which it is searched for does not exist or is
write-protected
No check can be made to see if the file can be created because you do
not have the authorization to delete the file (authorization S_DATASET,
activity 06).

System Response

The function terminates.

How to fix this error?

Inform your system administrator about this problem, giving the file
name (&V2&), the name of the SAP system (&V3&), and the host name (&V4&
).

Error message extract from SAP system. Copyright SAP SE.

PU824 - Details

• The SAP error message PU824 ("Global information cannot be read") typically occurs in the context of payroll processing or when accessing certain global data related to personnel administration. This error can arise due to various reasons, including issues with data consistency, authorization problems, or configuration errors.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the master data or infotypes related to the employee or organizational structure.
  Authorization Issues: The user may not have the necessary authorizations to access the global information.
  Missing Configuration: Certain configuration settings in the SAP system may not be properly set up, leading to the inability to read global information.
  Technical Issues: There could be underlying technical issues, such as database problems or system performance issues.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like PA30 (Maintain HR Master Data) to check the employee's master data for any inconsistencies.
  Verify that all required infotypes are correctly filled out and that there are no missing entries.
  
  
  
  Review Authorizations:
  
  Ensure