How To Fix PU667 - Start of Web Service Log

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 667

• Message text: Start of Web Service Log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU667 - Start of Web Service Log ?

  The SAP error message PU667, which indicates "Start of Web Service Log," typically occurs in the context of web service operations within SAP systems. This message is often related to issues in the configuration or execution of web services, particularly when there are problems with the communication between the SAP system and external systems.
  Cause:
  
  Configuration Issues: The web service may not be properly configured in the SAP system. This includes incorrect endpoint URLs, authentication issues, or missing parameters.
  Network Problems: There may be network connectivity issues preventing the SAP system from reaching the external web service.
  Authorization Issues: The user or service account executing the web service may not have the necessary permissions to access the web service.
  Service Availability: The external web service may be down or experiencing issues, leading to failed requests from the SAP system.
  Data Format Issues: The data being sent to or received from the web service may not be in the expected format, leading to parsing errors.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the web service in the SAP system. Ensure that the endpoint URL, authentication methods, and any required parameters are correctly set.
  Test Connectivity: Use tools like ping or telnet to check if the SAP system can reach the web service endpoint. If there are connectivity issues, work with your network team to resolve them.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to execute the web service. Check roles and permissions in the SAP system.
  Monitor External Service: Check the status of the external web service to ensure it is operational. If the service is down, you may need to wait for it to be restored or contact the service provider.
  Validate Data Formats: Ensure that the data being sent to the web service is in the correct format (e.g., XML, JSON) and adheres to the expected schema. Use tools to validate the data structure if necessary.
  Check Logs: Review the web service logs in SAP for more detailed error messages that can provide insights into what went wrong during the web service call.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific web service you are using.
  Web Service Documentation: Refer to the documentation for the web service to understand its requirements and limitations.
  Transaction Codes: Use transaction codes like SOAMANAGER to manage web service configurations and monitor logs.
  Debugging: If necessary, enable debugging for the web service calls to capture more detailed information about the execution flow and errors.
  
  If the issue persists after following these steps, consider reaching out to SAP support or your internal SAP technical team for further assistance.