How To Fix PU272 - Online import phase ended successfully (timeout of & seconds)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PU - Upgrade and Transport Log Messages

  • Message number: 272

  • Message text: Online import phase ended successfully (timeout of & seconds)

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PU272 - Online import phase ended successfully (timeout of & seconds) ?

    The SAP error message "PU272 Online import phase ended successfully (timeout of & seconds)" typically indicates that an online import process has completed, but it has done so after exceeding a specified timeout period. This message is often related to the transport management system (TMS) and can occur during the import of transport requests.

    Cause:

    1. Timeout Configuration: The timeout value set for the online import process is too low for the amount of data being processed or the complexity of the operations being performed.
    2. Long-running Processes: The import might involve long-running database operations, such as large data migrations or complex data transformations, which exceed the configured timeout.
    3. System Performance: The performance of the SAP system or the underlying database may be suboptimal, leading to longer processing times.
    4. Lock Contention: There may be contention for database locks, causing delays in the import process.

    Solution:

    1. Increase Timeout Value:

      • You can increase the timeout value for the online import process. This can typically be done in the transport management settings or by adjusting the relevant profile parameters.
      • Check the parameter rdisp/timeout in the instance profile and increase its value as needed.
    2. Optimize Performance:

      • Analyze the performance of the SAP system and the database. Look for any bottlenecks that could be causing delays.
      • Ensure that the database is properly indexed and that there are no long-running transactions that could be affecting performance.
    3. Monitor and Manage Locks:

      • Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify any lock contention issues.
      • Resolve any locks that may be causing delays in the import process.
    4. Review Transport Request:

      • Check the contents of the transport request being imported. If it contains a large amount of data or complex changes, consider breaking it down into smaller requests if possible.
    5. Consult SAP Notes:

      • Look for relevant SAP Notes that may address this specific error or provide guidance on best practices for transport imports.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (dump analysis), SM21 (system log), and ST03N (workload analysis) to diagnose issues.
    • SAP Documentation: Refer to the official SAP documentation for transport management and online import processes for more detailed guidance.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By addressing the timeout settings and optimizing system performance, you can mitigate the occurrence of this error message during online imports.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant