How To Fix PTC036 - &1 is a front-end alias with multiple back-end users in system &2

PTC036 - Overview

• Message type: E = Error

• Message class: PTC - Messages for Performance Tools (ST05, STATS)

• Message number: 036

• Message text: &1 is a front-end alias with multiple back-end users in system &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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PTC036 - Details

• The SAP error message PTC036 indicates that a front-end alias (a user-friendly name for a user or a group of users) is associated with multiple back-end users in the specified system. This situation can lead to confusion or issues in user management and authorization.
  
  Cause:
  The error typically arises when:
  
  A front-end alias is configured to point to more than one back-end user. This can happen due to incorrect configuration or changes in user assignments.
  The system is trying to resolve a front-end alias to a back-end user, but finds multiple users associated with that alias, leading to ambiguity.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Front-End Alias: Determine which front-end alias is causing the issue. The error message will specify the alias and the system.
  
  
  Check User Assignments:
  
  Go to the relevant transaction in SAP (e.g., SU01 for user management).
  Look for the front-end alias in the user management settings.
  Check the back-end users associated