How To Fix PT104 - Define spool retention period

SAP Error Message - Details

• Message type: E = Error

• Message class: PT - Messages for ABAP print functions

• Message number: 104

• Message text: Define spool retention period

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PT104 - Define spool retention period ?

  The SAP error message PT104, which states "Define spool retention period," typically occurs when the system is unable to find a defined retention period for spool requests. This can happen in various scenarios, such as when trying to print or manage spool requests in SAP.
  Cause:
  The error is usually caused by the absence of a defined spool retention period in the SAP system configuration. The spool retention period determines how long spool requests are kept in the system before they are automatically deleted. If this setting is not configured, the system cannot process spool requests properly, leading to the PT104 error.
  Solution:
  To resolve the PT104 error, you need to define the spool retention period in the SAP system. Here are the steps to do this:
  
  
  Access the Spool Administration:
  
  Go to transaction code SPAD (Spool Administration).
  
  
  
  Navigate to Spool Control:
  
  In the Spool Administration screen, look for the "Spool Control" section.
  
  
  
  Define Retention Period:
  
  Find the option for "Spool Retention Period" or "Spool Request Retention."
  Set the desired retention period for spool requests. This is usually defined in days.
  
  
  
  Save Changes:
  
  After entering the retention period, save your changes.
  
  
  
  Check Configuration:
  
  Ensure that the settings are correctly applied and that there are no other configuration issues.
  
  
  
  Test the Functionality:
  
  After defining the retention period, try to execute the action that previously resulted in the PT104 error to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Spool Requests: Spool requests are temporary files created by the SAP system to manage print jobs. They can be viewed and managed through transaction SP01.
  Retention Period Settings: The retention period can vary based on organizational policies and requirements. It is important to set a reasonable period to avoid excessive storage use while ensuring that necessary spool requests are retained for auditing or review.
  User Authorizations: Ensure that you have the necessary authorizations to make changes in the Spool Administration settings.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or refer to SAP Notes for further troubleshooting.