How To Fix PSRM_SOA074 - Format error

SAP Error Message - Details

• Message type: E = Error

• Message class: PSRM_SOA - Messages for Service Enterprises in PublicSectorRecordsMgnmt

• Message number: 074

• Message text: Format error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSRM_SOA074 - Format error ?

  The SAP error message PSRM_SOA074 typically indicates a format error related to the Service-Oriented Architecture (SOA) in the context of SAP's Procurement and Supplier Relationship Management (PSRM) module. This error can occur when there is an issue with the data format being sent or received in a web service or when processing a request.
  Causes:
  
  Incorrect Data Format: The data being sent to or received from the web service does not match the expected format. This could be due to incorrect data types, missing fields, or improperly structured XML/JSON.
  Version Mismatch: There may be a mismatch between the versions of the service being called and the expected version on the server side.
  Configuration Issues: Incorrect configuration settings in the SOA Manager or related components can lead to format errors.
  Network Issues: Sometimes, network issues can cause data corruption during transmission, leading to format errors.
  
  Solutions:
  
  Check Data Format: Review the data being sent to ensure it adheres to the expected format. Validate XML/JSON structures and ensure all required fields are included.
  Review Service Definitions: Ensure that the service definitions (WSDL for SOAP services, for example) are correctly implemented and that the client is using the correct version.
  Configuration Review: Check the configuration settings in the SOA Manager and ensure that all necessary parameters are correctly set.
  Error Logs: Review the error logs in SAP to get more detailed information about the error. This can provide insights into what specifically is causing the format error.
  Testing: Use tools like SOAP UI or Postman to test the web service independently. This can help isolate whether the issue is with the service itself or the way it is being called from SAP.
  Consult Documentation: Refer to SAP documentation for the specific service you are using to ensure compliance with the expected data formats and structures.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  Version Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve known issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.