How To Fix PSRM_SOA067 - Mapping failed for requested service

SAP Error Message - Details

• Message type: E = Error

• Message class: PSRM_SOA - Messages for Service Enterprises in PublicSectorRecordsMgnmt

• Message number: 067

• Message text: Mapping failed for requested service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSRM_SOA067 - Mapping failed for requested service ?

  The SAP error message PSRM_SOA067: Mapping failed for requested service typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the mapping of data between different systems or formats. This error can arise due to various reasons, including configuration issues, data format mismatches, or problems with the mapping logic itself.
  Causes:
  
  Mapping Configuration Issues: The mapping configuration may not be set up correctly, leading to failures in transforming the data as expected.
  Data Format Mismatch: The source and target data formats may not align, causing the mapping to fail. For example, if the source data contains unexpected values or structures.
  Missing or Incorrect Mapping Logic: The mapping logic defined in the mapping program (e.g., XSLT, graphical mapping) may have errors or may not handle certain cases properly.
  Runtime Errors: There could be runtime exceptions occurring during the mapping process, such as null pointer exceptions or type conversion errors.
  Versioning Issues: If there are multiple versions of the mapping or service, the wrong version might be invoked.
  
  Solutions:
  
  Check Mapping Configuration: Review the mapping configuration in the Integration Directory to ensure that it is set up correctly and that the correct mapping program is being used.
  Validate Input Data: Ensure that the input data being sent to the service is in the expected format and contains all required fields. You can use tools like the SAP PI/PO message monitoring to inspect the payload.
  Debug Mapping Logic: If you have access to the mapping program, debug the mapping logic to identify any issues. Check for any conditions that may not be handled properly.
  Error Logs: Check the error logs in the SAP system (transaction codes like SLG1 for application logs) to get more details about the error. This can provide insights into what went wrong during the mapping process.
  Test with Sample Data: Create test cases with sample data to see if the mapping works as expected. This can help isolate the issue.
  Consult Documentation: Review the documentation for the specific mapping tool you are using (e.g., XSLT, graphical mapping) to ensure that you are following best practices.
  Version Control: Ensure that the correct version of the mapping is being used and that there are no conflicts with other versions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the error message for any known issues or patches that may address the problem.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found.
  Integration Monitoring: Use the SAP PI/PO monitoring tools to track message flows and identify where the failure occurs in the process.
  
  By following these steps, you should be able to diagnose and resolve the PSRM_SOA067 error effectively. If the issue persists, consider reaching out to SAP support for further assistance.