How To Fix PSRM_SOA060 - Internal error in Service &

SAP Error Message - Details

• Message type: E = Error

• Message class: PSRM_SOA - Messages for Service Enterprises in PublicSectorRecordsMgnmt

• Message number: 060

• Message text: Internal error in Service &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSRM_SOA060 - Internal error in Service & ?

  The SAP error message PSRM_SOA060, which indicates an "Internal error in Service &," typically arises in the context of SAP's Service Order Management or related modules. This error can be caused by various factors, including configuration issues, data inconsistencies, or problems with the underlying application logic.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the service order management configuration can lead to internal errors.
  Data Inconsistencies: Missing or inconsistent data in the service order or related master data can trigger this error.
  Custom Code: If there are custom enhancements or modifications in the system, they might not be handling certain scenarios correctly.
  System Bugs: There may be known bugs in the version of SAP you are using that could lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the service can also lead to internal errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the service order management module to ensure they are set up correctly.
  Data Validation: Validate the data associated with the service order. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Custom Code: If there are any custom developments, review the code for potential issues. Debugging the code may help identify the root cause.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches can resolve known issues.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  System Logs: Review system logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order) to navigate the service order management module effectively.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules to trace the execution flow and identify where the error occurs.
  Documentation: Refer to SAP documentation for the specific version you are using to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and potentially resolve the PSRM_SOA060 error in your SAP system.