How To Fix PQ657 - System cannot edit a multisource appraisal

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 657

• Message text: System cannot edit a multisource appraisal

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PQ657 - System cannot edit a multisource appraisal ?

  The SAP error message PQ657, which states "System cannot edit a multisource appraisal," typically occurs in the context of performance management and appraisal processes within SAP SuccessFactors or SAP ERP systems. This error indicates that the system is preventing edits to a multisource appraisal (also known as a 360-degree feedback appraisal) due to certain conditions or settings.
  Causes:
  
  Appraisal Status: The appraisal may be in a status that does not allow editing. For example, if the appraisal is already completed or finalized, the system will restrict any changes.
  User Permissions: The user attempting to edit the appraisal may not have the necessary permissions or roles assigned to perform edits on multisource appraisals.
  Configuration Settings: The system configuration for multisource appraisals may not allow for editing after a certain point in the appraisal process.
  Data Locking: There may be data locking mechanisms in place that prevent changes to the appraisal once certain criteria are met (e.g., after feedback has been submitted).
  
  Solutions:
  
  Check Appraisal Status: Verify the status of the appraisal. If it is in a completed or finalized state, you may need to revert it to an editable state if your business process allows for that.
  Review User Permissions: Ensure that the user has the appropriate permissions to edit multisource appraisals. This may involve checking user roles and authorizations in the system.
  Consult Configuration Settings: Review the configuration settings for the appraisal process in SAP. This may require assistance from an SAP administrator or consultant to ensure that the settings allow for the desired level of editing.
  Unlocking the Appraisal: If the appraisal is locked due to data locking mechanisms, consult with your SAP administrator to see if it can be unlocked or if there are specific procedures to follow for making changes.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help guides related to performance management and appraisal processes for more detailed information on handling multisource appraisals.
  Training: Ensure that users involved in the appraisal process are trained on the system's functionalities and the specific processes related to multisource appraisals.
  Best Practices: Establish best practices for managing appraisals, including timelines for feedback submission and editing, to minimize issues related to editing restrictions.
  
  By addressing the potential causes and following the suggested solutions, you should be able to resolve the PQ657 error and successfully manage multisource appraisals in your SAP system.