How To Fix PQ628 - Unable to find scale

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 628

• Message text: Unable to find scale

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PQ628 - Unable to find scale ?

  The SAP error message PQ628 "Unable to find scale" typically occurs in the context of production planning and quality management, particularly when dealing with process orders or production orders that require a scale for weighing materials or products.
  Cause:
  
  Missing Scale Definition: The scale that is supposed to be used for weighing is not defined in the system.
  Incorrect Configuration: The scale may not be properly configured in the system, or the configuration may not be linked to the relevant production or process order.
  Master Data Issues: The material master or the production order may not have the necessary data related to the scale.
  Authorization Issues: The user may not have the necessary authorizations to access the scale data.
  Technical Issues: There could be a technical issue with the connection to the scale or the device itself.
  
  Solution:
  
  
  Check Scale Configuration:
  
  Go to the configuration settings in SAP and ensure that the scale is defined correctly.
  Verify that the scale is linked to the relevant production or process order.
  
  
  
  Review Master Data:
  
  Check the material master data to ensure that the scale information is correctly maintained.
  Ensure that the production order has the correct settings and references to the scale.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access and use the scale.
  If needed, consult with your SAP security team to ensure proper access rights.
  
  
  
  Technical Troubleshooting:
  
  If the scale is a physical device, check the connection and ensure it is functioning properly.
  Look for any error messages on the scale itself or in the SAP system logs that might indicate a problem.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring and troubleshooting scales in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, MM03 for material master data, or CO02 for production order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to the PQ628 error.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the PQ628 error and implement a solution to resolve it.