How To Fix PPEPRO036 - Record Locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PPEPRO - iPPE PS Interface and PS External Objects

  • Message number: 036

  • Message text: Record Locked

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PPEPRO036 - Record Locked ?

    The SAP error message PPEPRO036: Record Locked typically occurs in the context of the SAP Production Planning (PP) module, particularly when dealing with production orders, planning, or other related activities. This error indicates that the record you are trying to access or modify is currently locked by another user or process.

    Causes:

    1. Concurrent Access: Another user or process is currently accessing or modifying the same record.
    2. Transaction Locking: The system may have locked the record due to an ongoing transaction that has not yet been completed.
    3. Background Jobs: A background job may be processing the record, preventing other users from accessing it.
    4. Database Locking: Database-level locks may be in place due to long-running transactions or deadlocks.

    Solutions:

    1. Wait and Retry: Often, the simplest solution is to wait for a few moments and then try to access the record again. The lock may be released once the other user or process completes its transaction.
    2. Identify the Lock: Use transaction codes like SM12 (Display and Delete Locks) to identify which user or process is holding the lock. You can then communicate with that user to resolve the issue.
    3. Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other process is still running.
    4. Check Background Jobs: Use transaction SM37 to check for any background jobs that might be processing the record. If a job is running, you may need to wait for it to complete.
    5. Review Custom Code: If the issue persists, review any custom code or enhancements that might be causing locks to be held longer than necessary.
    6. System Performance: Ensure that the system is performing optimally. Sometimes, performance issues can lead to longer lock durations.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SM37: To monitor background jobs.
      • SE11: To check the database table structure if needed.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Training: Ensure that users are trained on how to properly handle records to minimize locking issues.

    If the problem persists after trying these solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.

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