How To Fix PPDS_CUO021 - Shift details not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: PPDS_CUO - Message class for Capacity Utilization

• Message number: 021

• Message text: Shift details not maintained

Self-Explanatory Message

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• What is the cause and solution for SAP error message PPDS_CUO021 - Shift details not maintained ?

  The SAP error message PPDS_CUO021: Shift details not maintained typically occurs in the context of SAP Advanced Planning and Optimization (APO) or SAP Integrated Business Planning (IBP) when there is an issue with the shift details for production resources or work centers. This error indicates that the system cannot find the necessary shift information to perform planning or scheduling tasks.
  Cause:
  
  Missing Shift Definitions: The shift details for the relevant work center or production resource have not been defined in the system.
  Incorrect Configuration: The configuration for the work center or production resource may be incomplete or incorrect, leading to the absence of shift details.
  Planning Version Issues: The planning version being used may not have the necessary shift details maintained.
  Resource Availability: The resource may not be available during the planned production time due to missing shifts.
  
  Solution:
  
  
  Maintain Shift Details:
  
  Go to the relevant transaction in SAP (e.g., CR01 for creating work centers or CR02 for changing work centers).
  Ensure that the shift details are properly defined for the work center or production resource in question.
  Check the "Shift" tab and ensure that the shifts are correctly configured.
  
  
  
  Check Planning Version:
  
  Ensure that the planning version you are using has the correct shift details maintained.
  You can check this in the planning book or by using the relevant transaction for planning version management.
  
  
  
  Review Resource Configuration:
  
  Verify that the resource configuration is complete and that all necessary parameters, including shifts, are set up correctly.
  Check if the resource is assigned to the correct production line or work center.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for detailed steps on maintaining shift details and configuring work centers.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test run to ensure that the error no longer occurs and that the planning or scheduling can proceed as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CR01, CR02, CM01, and CM21 for work center and capacity planning.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Roles: Ensure that you have the necessary authorizations to make changes to work centers and shift details.
  Training: Consider training sessions or resources on SAP PPDS and work center management for a deeper understanding of the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.