How To Fix PN864 - Personnel numbers could not be determined. RFC link: &

PN864 - Overview

• Message type: E = Error

• Message class: PN -

• Message number: 864

• Message text: Personnel numbers could not be determined. RFC link: &

What causes this issue?

The personnel numbers could not be determined because a communications
problem occurred in the system. The exact message reads: &V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check the RFC link (&V1&).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PN864 - Personnel numbers could not be determined. RFC link: & ?

  The SAP error message PN864 ("Personnel numbers could not be determined. RFC link: &") typically occurs in the context of HR-related transactions or reports when the system is unable to retrieve the personnel numbers for the specified criteria. This can happen for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incorrect Selection Criteria: The selection criteria used in the transaction may not match any existing personnel records.
  Authorization Issues: The user may not have the necessary authorizations to view the personnel numbers.
  Data Consistency Issues: There may be inconsistencies or missing data in the HR master data.
  RFC Connection Issues: If the system is trying to access data from a different system via Remote Function Call (RFC), there may be issues with the RFC connection.
  
  Configuration Issues: Incorrect configuration in the HR module or related settings may lead to this error.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria you