Do you have any question about this error?
Message type: E = Error
Message class: PN -
Message number: 013
Message text: No personal data available
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
PN013
- No personal data available ?The SAP error message PN013 ("No personal data available") typically occurs in the context of personnel administration or human resources modules when the system is unable to retrieve personal data for an employee or a personnel number. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
Causes of PN013 Error
Missing Data: The most common cause is that the employee's personal data has not been maintained in the system. This could be due to incomplete data entry or the employee record not being created properly.
Incorrect Personnel Number: If the personnel number entered does not exist in the system or is incorrect, the system will not be able to find any associated personal data.
Data Deletion: The personal data for the employee may have been deleted or archived, making it unavailable for retrieval.
Authorization Issues: The user may not have the necessary authorizations to view the personal data of the employee in question.
Infotype Issues: The relevant infotypes (e.g., infotype 0002 for personal data) may not be filled out or may have been incorrectly configured.
Solutions to PN013 Error
Check Personnel Number: Verify that the personnel number entered is correct. Ensure that it corresponds to an active employee in the system.
Maintain Personal Data: If the employee record exists but lacks personal data, you will need to enter the required information in the relevant infotypes (e.g., infotype 0002).
Review Data Deletion: Check if the employee's data has been deleted or archived. If so, you may need to restore the data or consult with your HR department for further action.
Authorization Check: Ensure that the user has the necessary authorizations to access the personal data. This may involve checking user roles and permissions in the SAP system.
Infotype Configuration: Review the configuration of the relevant infotypes to ensure they are set up correctly and that the necessary data is being captured.
Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the infotypes and data management in your version of SAP.
Related Information
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.
Get instant SAP help. Start your 7-day free trial now.
PN012
Invalid update indicator (check entry)
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
PN011
No payroll results with this update indicator
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
PN014
No payroll results for selection conditions
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
PN015
Archived payroll results do not have a net change planning indicator
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.