How To Fix /PM0/AOOL_CD103 - Communication error in coll./disb. system: Destination &1, module &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/AOOL_CD -

• Message number: 103

• Message text: Communication error in coll./disb. system: Destination &1, module &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/AOOL_CD103 - Communication error in coll./disb. system: Destination &1, module &2 ?

  The SAP error message /PM0/AOOL_CD103 Communication error in coll./disb. system: Destination &1, module &2 typically indicates a communication issue between the SAP system and an external system or module, often related to the collection or disbursement of data. This error can arise due to various reasons, including network issues, configuration problems, or issues with the external system itself.
  Causes:
  
  Network Issues: There may be a network connectivity problem between the SAP system and the external system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  Destination Issues: The destination defined in the SAP system for the external communication might be incorrect or not reachable.
  Module Issues: The specific module mentioned in the error may be down or not functioning correctly.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the systems.
  Timeouts: The communication might be timing out due to slow response times from the external system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and functioning properly.
  Verify Configuration: Review the configuration settings for the communication destination in the SAP system (transaction code SM59 for RFC destinations) and ensure they are correct.
  Test the Destination: Use the Test Connection feature in transaction SM59 to check if the destination is reachable.
  Check External System Status: Verify that the external system or module is up and running and not experiencing any issues.
  Review Firewall Settings: Ensure that any firewalls or security settings are configured to allow communication between the SAP system and the external system.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the relevant configuration.
  Check Logs: Review the application logs and system logs for any additional error messages or information that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific module or external system you are trying to communicate with for any known issues or configuration requirements.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the communication error indicated by the /PM0/AOOL_CD103 message.