How To Fix PK584 - Waiting containers of trigger point have been changed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: PK - Production - KANBAN

• Message number: 584

• Message text: Waiting containers of trigger point have been changed by another user

What causes this issue?

When the trigger point is reached, several waiting containers are
processed. During the determination of the number of waiting containers,
the containers have been changed by another user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please try again after the parallel processing of other users is
finished.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PK584 - Waiting containers of trigger point have been changed by another user ?

  The SAP error message PK584, which states "Waiting containers of trigger point have been changed by another user," typically occurs in the context of the SAP Production Planning (PP) module, particularly when dealing with process orders or production orders. This error indicates that the system has detected a conflict due to changes made to the waiting containers of a trigger point by another user while you were trying to process or release an order.
  Cause:
  
  Concurrent User Activity: Another user has modified the waiting containers associated with the trigger point you are trying to access. This can happen in environments where multiple users are working on the same data simultaneously.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If one user is working on a particular object, other users may be temporarily blocked from making changes to that object.
  System Configuration: There may be specific configurations or settings in the system that lead to this error, especially if the system is set up to handle multiple users or processes concurrently.
  
  Solution:
  
  Refresh the Data: Try refreshing the screen or reloading the transaction to see if the changes made by the other user are reflected. This may resolve the conflict.
  Check for Other Users: If possible, check if another user is currently working on the same order or trigger point. Communicate with them to understand what changes they are making.
  Wait and Retry: If the error persists, wait for a few moments and then try to perform the action again. This allows time for the other user's changes to be completed.
  Use Transaction Codes: If you are using a specific transaction code, try using a different one that may not be affected by the same locking mechanism.
  Consult with IT Support: If the issue continues, it may be necessary to consult with your SAP Basis or IT support team. They can check for any underlying issues in the system or provide insights into user activity.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Review the user documentation for the specific module you are working in to understand how to manage concurrent user access and locking issues.
  Training: If this error occurs frequently, consider training sessions for users on best practices for working in a multi-user environment to minimize conflicts.
  
  By following these steps, you should be able to address the PK584 error and continue your work in SAP.