How To Fix PK170 - User values could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: PK - Production - KANBAN

• Message number: 170

• Message text: User values could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PK170 - User values could not be saved ?

  The SAP error message PK170 ("User values could not be saved") typically occurs in the context of the SAP system when a user attempts to save certain settings or values, but the system encounters an issue that prevents the save operation from completing successfully. This error can arise in various scenarios, such as when working with user profiles, personalization settings, or specific transaction data.
  Causes of PK170 Error
  
  
  Authorization Issues: The user may not have the necessary authorizations to save the changes they are attempting to make. This can happen if the user role does not include the required permissions.
  
  
  Technical Issues: There may be a technical problem with the SAP system, such as a database issue, a temporary system error, or a problem with the application server.
  
  
  Data Validation Errors: The values being saved may not meet the required validation criteria set by the system. This could be due to incorrect data formats, missing mandatory fields, or other validation rules.
  
  
  User Profile Corruption: The user profile or settings may be corrupted, preventing the system from saving changes.
  
  
  Locking Issues: Another user or process may have locked the data that the current user is trying to modify, leading to a failure in saving the changes.
  
  
  Solutions to PK170 Error
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
  
  
  Review Input Data: Verify that all input data is correct and meets the required validation criteria. Check for any mandatory fields that may be missing or incorrectly filled.
  
  
  Technical Troubleshooting:
  
  Check the SAP system logs (transaction codes like SM21 or ST22) for any related error messages that could provide more context.
  If the issue seems to be technical, consider restarting the application server or checking for any ongoing system maintenance.
  
  
  
  User Profile Reset: If the user profile is suspected to be corrupted, consider resetting the user profile or re-creating it.
  
  
  Check for Locks: Use transaction code SM12 to check for any locks on the data being modified. If locks are found, determine if they can be released or if the other user/process can be contacted.
  
  
  Contact Support: If the issue persists after trying the above solutions, it may be necessary to contact your SAP support team or consult SAP Notes for any known issues related to this error.
  
  
  Related Information
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to the PK170 error. SAP frequently updates its knowledge base with solutions for common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (to check authorization issues) and ST22 (for dumps) to help diagnose the problem.
  User Documentation: Review any user documentation or training materials that may provide guidance on the specific functionality being used when the error occurs.
  
  By following these steps, you should be able to identify the cause of the PK170 error and implement a suitable solution.