How To Fix PI004 - Request &1 has wrong request type for Hot Package System

SAP Error Message - Details

• Message type: E = Error

• Message class: PI - CTS Connections to External Tools (Correction Requests etc.)

• Message number: 004

• Message text: Request &1 has wrong request type for Hot Package System

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PI004 - Request &1 has wrong request type for Hot Package System ?

  The SAP error message PI004, which states "Request &1 has wrong request type for Hot Package System," typically occurs in the context of transport requests in SAP systems, particularly when dealing with Hot Package Systems (HPS). This error indicates that the transport request you are trying to process is not compatible with the expected request type for a Hot Package System.
  Cause:
  
  Incorrect Request Type: The transport request may not be of the correct type (e.g., it could be a workbench request instead of a customizing request).
  System Configuration: The system may be configured in a way that does not allow certain types of requests to be processed in a Hot Package System.
  Transport Layer Issues: There may be issues with the transport layer configuration that prevent the request from being recognized as valid for the Hot Package System.
  
  Solution:
  
  
  Check Request Type: Verify the type of transport request you are trying to process. Ensure that it is compatible with the Hot Package System. You can do this by checking the request type in the Transport Organizer (transaction SE09 or SE10).
  
  
  Use Correct Request: If the request type is incorrect, you may need to create a new transport request of the appropriate type or modify the existing one to match the requirements of the Hot Package System.
  
  
  Review System Configuration: Check the configuration settings for the Hot Package System. Ensure that the transport routes and layers are correctly set up to allow the processing of the request type you are using.
  
  
  Consult Transport Logs: Look at the transport logs for more detailed error messages or warnings that could provide additional context about why the request is being rejected.
  
  
  Contact Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team. They can help diagnose the problem further and make any necessary adjustments to the system configuration.
  
  
  Related Information:
  
  Transport Request Types: Familiarize yourself with the different types of transport requests in SAP (Workbench requests, Customizing requests, etc.) and their intended uses.
  Hot Package System: Understand the concept of Hot Package Systems and how they differ from regular systems in terms of transport management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the PI004 error and implement a suitable solution.