How To Fix /PF1/REQ_AGENT055 - Request agent &1 could not be forwarded due to status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/REQ_AGENT -

• Message number: 055

• Message text: Request agent &1 could not be forwarded due to status &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/REQ_AGENT055 - Request agent &1 could not be forwarded due to status &2 ?

  The SAP error message /PF1/REQ_AGENT055 indicates that a request agent could not be forwarded due to its current status. This error typically arises in the context of SAP's process integration or workflow management, where requests are managed by agents that handle specific tasks.
  Cause:
  The error message can occur due to several reasons, including:
  
  
  Incorrect Status: The request agent may be in a status that does not allow it to process or forward requests. This could be due to it being inactive, locked, or in a state that is not ready for processing.
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the request agent from being recognized as available for forwarding.
  
  
  System Errors: There could be underlying system errors or inconsistencies that affect the request agent's ability to process requests.
  
  
  Authorization Issues: The user or process attempting to forward the request may not have the necessary authorizations to do so.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Agent Status: Verify the status of the request agent mentioned in the error message. Ensure that it is active and in a state that allows it to process requests.
  
  
  Review Configuration: Check the configuration settings for the request agent in the SAP system. Ensure that all necessary parameters are correctly set.
  
  
  System Logs: Review system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Authorization Check: Ensure that the user or process has the necessary authorizations to forward requests. You may need to consult with your SAP security team.
  
  
  Restart Services: If applicable, consider restarting the relevant services or processes associated with the request agent to reset its state.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequency) to monitor and manage workflow items.
  SAP Notes: Search for SAP Notes related to /PF1/REQ_AGENT055 for any patches or updates that may address the issue.
  System Monitoring: Utilize tools like SAP Solution Manager for monitoring system health and performance, which can help identify underlying issues affecting request agents.
  
  By following these steps, you should be able to diagnose and resolve the error related to the request agent in your SAP system.