How To Fix /PF1/REQ_AGENT042 - Request agent resubmitted; order &1 could not be updated

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/REQ_AGENT -

• Message number: 042

• Message text: Request agent resubmitted; order &1 could not be updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/REQ_AGENT042 - Request agent resubmitted; order &1 could not be updated ?

  The SAP error message /PF1/REQ_AGENT042 Request agent resubmitted; order &1 could not be updated typically indicates that there was an issue with updating a specific order in the system. This error is often related to the request agent, which is responsible for processing requests in the background.
  Cause:
  
  Concurrency Issues: The order might be locked by another process or user, preventing the current request from updating it.
  Data Inconsistencies: There may be inconsistencies in the data related to the order that prevent it from being updated.
  System Configuration: There could be configuration issues in the request agent or related components.
  Network Issues: Temporary network issues might cause the request to fail, leading to a resubmission.
  Authorization Issues: The user or process may not have the necessary permissions to update the order.
  
  Solution:
  
  Check Locks: Use transaction code SM12 to check if the order is locked by another user or process. If it is, you may need to wait for the lock to be released or contact the user who has locked it.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the order could not be updated.
  Data Consistency Check: Ensure that the data related to the order is consistent and valid. You may need to run consistency checks or validations.
  Reprocess the Request: If the error was due to a temporary issue, you can try to reprocess the request manually or allow the system to automatically resubmit it.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to perform the update on the order.
  System Configuration: Review the configuration of the request agent and related components to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SLG1 (to view application logs), and SM37 (to monitor background jobs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the request agent and order processing for more context on how these components interact.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.