How To Fix /PF1/REQ_AGENT036 - Request agent &1 / &2 / &3 in error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/REQ_AGENT -

  • Message number: 036

  • Message text: Request agent &1 / &2 / &3 in error

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/REQ_AGENT036 - Request agent &1 / &2 / &3 in error ?

    The SAP error message /PF1/REQ_AGENT036 Request agent &1 / &2 / &3 in error typically indicates that there is an issue with a request agent in the SAP system. This error can occur in various contexts, such as during the processing of background jobs, data transfers, or other automated processes.

    Cause:

    1. Request Agent Failure: The request agent specified in the error message has encountered a problem that prevents it from processing requests. This could be due to various reasons, such as:

      • System resource issues (e.g., memory, CPU).
      • Configuration errors in the request agent settings.
      • Network issues affecting communication with the request agent.
      • Errors in the underlying job or process that the request agent is trying to execute.
    2. Job or Process Errors: The job or process that the request agent is handling may have encountered an error, leading to the request agent being marked as in error.

    3. Authorization Issues: The request agent may not have the necessary authorizations to perform the required actions.

    Solution:

    1. Check the Request Agent Status: Use transaction codes like SM37 (Job Monitoring) to check the status of the jobs associated with the request agent. Look for any failed jobs and analyze their logs for specific error messages.

    2. Review System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context about the failure.

    3. Analyze Job Logs: If the error is related to a specific job, review the job logs for detailed error messages. This can help identify the root cause of the issue.

    4. Check Configuration: Ensure that the request agent is correctly configured. This includes checking settings related to the request agent in the SAP system.

    5. Resource Availability: Verify that the system has sufficient resources (memory, CPU, etc.) to handle the requests being processed by the request agent.

    6. Authorization Checks: Ensure that the request agent has the necessary authorizations to execute the required tasks.

    7. Restart the Request Agent: If the issue persists, consider restarting the request agent or the associated background job to see if that resolves the error.

    8. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) for monitoring and troubleshooting.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on request agents and background processing.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker