How To Fix /PF1/REQ_AGENT027 - Request agent &1 / &2 / &3 forwarded

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/REQ_AGENT -

• Message number: 027

• Message text: Request agent &1 / &2 / &3 forwarded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/REQ_AGENT027 - Request agent &1 / &2 / &3 forwarded ?

  The SAP error message /PF1/REQ_AGENT027 indicates that a request agent has forwarded a request. This message typically occurs in the context of SAP's background processing or job scheduling, particularly when dealing with the SAP Process Integration (PI) or Process Orchestration (PO) systems.
  Cause:
  The error message can be caused by several factors, including:
  
  Request Agent Configuration: The request agent may not be properly configured or may not have the necessary permissions to process the request.
  Network Issues: There may be network connectivity issues between the systems involved, causing the request to be forwarded instead of processed directly.
  Load Balancing: The system may be configured to forward requests to balance the load among multiple request agents.
  Resource Availability: The target request agent may be busy or unavailable, leading to the forwarding of the request to another agent.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Request Agent Configuration:
  
  Ensure that the request agent is correctly configured in the SAP system.
  Verify that the necessary authorizations are in place for the request agent to process the requests.
  
  
  
  Monitor System Performance:
  
  Check the performance of the request agents and the overall system load. If one agent is overloaded, consider redistributing the workload.
  
  
  
  Network Connectivity:
  
  Verify network connectivity between the systems involved. Ensure that there are no firewalls or network issues preventing communication.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Adjust Load Balancing Settings:
  
  If load balancing is causing issues, consider adjusting the settings to ensure that requests are directed to the appropriate agents.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the relevant services or the entire SAP system to clear any temporary issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM37 (Job Monitoring) to check the status of background jobs and see if there are any related errors.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for background processing and request agent configuration for more detailed guidance.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.