How To Fix /PF1/REQ_AGENT022 - Request agent &1 / &2 / &3 waiting for feedback

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/REQ_AGENT -

• Message number: 022

• Message text: Request agent &1 / &2 / &3 waiting for feedback

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/REQ_AGENT022 - Request agent &1 / &2 / &3 waiting for feedback ?

  The SAP error message /PF1/REQ_AGENT022 Request agent &1 / &2 / &3 waiting for feedback typically indicates that a request agent is waiting for feedback on a specific request. This can occur in various scenarios, often related to background processing or workflow management within SAP.
  Cause:
  
  Pending Feedback: The request agent is waiting for a response or feedback from a previous step in a process. This could be due to a manual intervention required or a system process that has not yet completed.
  Workflow Issues: If the error is related to workflows, it may indicate that a task within the workflow has not been completed or acknowledged.
  System Performance: High system load or performance issues can cause delays in processing, leading to requests being queued and waiting for feedback.
  Configuration Issues: Incorrect configuration of the request agent or related components can lead to this error.
  
  Solution:
  
  Check Workflow Status: If the error is related to a workflow, check the status of the workflow and ensure that all tasks have been completed. You may need to manually complete or approve tasks.
  Monitor Background Jobs: Use transaction codes like SM37 to monitor background jobs and check if there are any jobs that are stuck or waiting for feedback.
  Review Logs: Check the application logs (transaction SLG1) for any related error messages that might provide more context on why the request agent is waiting.
  System Performance: If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  Configuration Review: Review the configuration settings for the request agent and ensure that they are set up correctly. This may involve checking settings in transaction SPRO or other relevant configuration transactions.
  Restart the Request Agent: In some cases, restarting the request agent or the relevant background processing system can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SWI1 (Workflow Overview).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to request agents and background processing for more detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.